This guide will provide step-by-step instructions on how to specify the item for a sales order in NetSuite.
Whether you are using SuiteTalk or any other method to integrate external databases with NetSuite, this information will help you overcome the issue of specifying the item without having to determine its type.
1. Understand the Issue:
The error message "Please choose an item to add" indicates that the item specified for the sales order line is not recognized by NetSuite. To avoid this error, you need to provide the correct item information to ensure a successful order creation.
2. Utilize the RecordRef.internalId Property:
Instead of relying solely on the RecordRef.name property to specify the item, use the RecordRef.internalId property. This internal identifier uniquely identifies each item within the NetSuite system.
3. Lookup the Internal Id:
Before creating the sales order line, retrieve the internalId of the item from the external database using the ItemSearchBasic function. Set the ItemSearchBasic.externalId property to a list of RecordRefs, each specifying the externalId value from the order lines in the source database.
4. Set the Type Property:
To successfully specify the item, you need to set the type property of each RecordRef. The challenge here is that the type of items can vary, such as Inventory Item or Lot Numbered Assembly/Bill of Materials. Unfortunately, the provided code does not reveal the item type.
5. Overcoming the Unknown Item Type:
To overcome the issue of not knowing the item type, you can try a few approaches:
a) Browse through NetSuite's item lists to determine the possible item types and their corresponding internalIds.
b) Explore any available documentation or query relevant databases to gain insight into the item types used in the external database.
c) Consult with the source database administrator or relevant stakeholders to obtain information about the item types.
6. Test and Validate:
Once you have determined the correct internalId and type for each item, test your code to ensure that it correctly specifies the item for the sales order lines. Validate that the sales orders are successfully entered into NetSuite without any errors concerning the item selection.
By following these steps, you can successfully specify the item for a sales order in NetSuite, even without having prior knowledge of the item's type.
Incorporate these instructions into your workflow and adapt them as needed to improve your capabilities in integrating external databases with NetSuite.